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Kneehill Medical Clinic 

1520 2nd St NE Box 220 

Three Hills, Alberta T0M 2A0

(403) 443-5522 (Phone)

(403) 443-5497 (Fax)

 

Regular Clinic Hours: 

Monday - Friday: 9:00am-4:30pm

*NEW* Phone Hours:
Monday - Friday: 
9am-12pm & 1pm-4pm
 
 ~Closed all statutory holidays~
 
PLEASE NOTE !!

KMC will be CLOSED:

~Friday, Aug 18th

~Friday, Aug 25th

 

For after hour emergencies call 911 or proceed to the nearest emergency room.

Health Link Alberta: 811

Three Hills Hospital: (403) 443-2444


*Seeking locums for intermittent weeks*

For more information, please call

Gert @ 403-443-5522 


NEW ONLINE PATIENT PORTAL!

If you haven't yet received an invitation to register for AVA Connect, please email info@kneehillmedicalclinic.ca to request an invitation, and we'll send it to you as soon as we can.  Once you're registered, click on the link below to access all the benefits of AVA Connect!


AVA CONNECT 

https://www.avaconnect.ca/

  


 Please visit  https://www.alberta.ca/coronavirus-info-for-albertans.aspx for the latest information on Covid protocols in Alberta. 

KMC follows all provincial guidelines for public places. 

We welcome patients to book phone consults or in-person appointments for any and all health concerns.   For everyone's safety, we continue to screen our patients at check-in for symptoms that would require isolation, such as new or worsening cough, fever, sore throat, shortness of breath, vomiting or diarrhea.  If you have any of these symptoms, we kindly ask you to also wear a mask*


 

Online Exercise Program 

The Wellness Coordinators are still providing Health Coaching and exercise programs to do at home so that you can stay active while still staying safe.  Call our clinic to book in with Patrick or check out our Health Education tab for current programs provided by Erica Laycock, Chronic Condition Client Health Educator.

 

IMPORTANT LETTER TO PATIENTS

-check out the News & Events tab


   

LOW RISK OBSTETRICAL PROGRAM

(Deliveries not currently available in Three Hills, but we provide PN care until the 32 week mark)

 Further details are in the Health Resources section.


To book an appointment:

Our physicians see patients on an appointment basis only.  Most appointments are scheduled for 15 minutes. When booking you will be asked the nature of your visit in order to allocate appropriate time.  Please call (403) 443-5522 to book an appointment, choosing option 1 to speak to a receptionist.  You can also book or cancel your appointments online if you are registered with our online portal, AVA Connect.  Please see the News & Events page for further information on how to register for AVA Connect!

Appointment Reminders - cancelling an appointment:

Clinic staff call appointment reminders to a select number of longer appointments only.  If  your email is on file, you will receive an email reminder for all your booked appointments.  You can also choose to receive reminders via text message. If you are registered with AVA Connect, you can cancel and/or rebook your appointments anytime thru the online portal.

If you are unable to keep your appointment, please let us know as soon as possible so that we can book someone else in that appointment time.  

Missed appointments without notice:

If an appointment is missed without notification of cancellation, you will receive a warning letter stating that you missed your appointment.  If it happens a second time, you will receive another letter with a $50 invoice.  Future appointments will not be booked until you have paid the fee.  (We strive to be fair and are willing to listen if you have a valid reason for not calling to cancel).

Our physicians make every effort to keep their appointments on schedule. Emergencies do arise, however, and sometimes a delay is unavoidable. When this happens, we do all we can to minimize the inconvenience.

Updating your contact information:

If you move, change your home, cell or work phone numbers, or update your email address, please call the clinic or update your demographics in your AVA Connect portal so that our contact information for you is current.  Every time you check in for an appointment, you will be asked to confirm or update all your information.  This may be annoying, but it's to ensure that we can contact you in the future for any results, specialist appointments, etc.

What to bring to an appointment:

~Your health care card and/or picture ID may be required.

~If you are not seeing your primary doctor please bring either your pills or a list of medications that you are currently taking including vitamins, supplements, herbal and homeopathic remedies.

~Any forms or notes that you need the doctor to complete (please ask Reception if there is a fee for the completion of these).